Training Here's a list of the training programs offered by SalesNavigation.  All of these programs can be easily customized for your specific requirements or delivered in their standard form. -- SalesNavigation for Professionals This is the core SalesNavigation seminar composed of Building Blocks, Finding Customers, and the Decision Cycle components.  This seminar introduces a systematic approach to the decision cycle keeping sales professionals focused on understanding the customer or prospect's real problem, maintaining a strategic focus, and adding value throughout the process. For more information on the instructor led program, click here. For a preview of the program materials, click here. -- SalesNavigation for Professionals - APPLIED This program covers the same material as the basic SalesNavigation seminar.  Rather than using a generic case-study in the seminar, this program takes the participants through one of their active accounts using and applying the principles to the real life situations that come up. For more information on the instructor led program, click here. -- SalesNavigation for Professionals - ADVANCED This is the "advanced" level of the SalesNavigation for Professionals seminar.  It includes a review of the material covered in the prerequistite seminar and introduces new material in each of the three key areas -- Building Blocks, Finding Customers, and the Decision Cycle.  This seminar is most appropriate for experienced sales professionals working with a complex sales cycle and a solution that is both conceptual and intangible.  This seminar is not just techniques but the attitudes and behaviors required for consistent improvement in the productivity and efficiency for front-line professionals. For more information on the instructor led program, click here. -- Business Development and Prospect Screening This innovative new online seminar has been produced in conjunction with Rex Beach, author of "SHOCKPROOF! 6 Essentials for Business Success in Good and Bad Times."  This seminar is truely unique in that it integrates and teaches business development principles in the context of a specific application -- commercial credit analysis.  The seminar consists of three (3) workshops that include the business development principles covered in SalesNavigation for Professionals with the essential business assessment analytics taught by SHOCKPROOF! Training.  Audio recordings of a live interview between a business owner and a banker are used to highlight the nuances and critical elements in the true context of screening prospective business customers for evaluating a commercial credit recommendation or decision. For a synopsis of the program...   click here If you'd like to listen to one of the exercises in the workshop entitled "Getting the Critical Information"... Exercise Instructions If you'd like to listen to part of the Solution to the exercise... Exercise Solution -- Destiny By Design This seminar will guide you in the process of defining and achieving what you want.  It builds the process from individuals to departments to company-wide organizations. For more information on this instructor led program, click here. -- Influencing with Integrity Series International Dialogue Education Associates has courses entitled "Negotiation Excellence" and "Influencing with Integrity" that were developed by Dr. Genie Laborde.  These courses are designed to build skills that enable people to influence others in ways that nurture relationships based on mutual agreement and trust.  People skills have a huge impact of success and failure in business.  Don France is a Master Trainer in both of these programs.   For more information on these programs...  click here.